Solo Note is built and maintained by a small team. If something doesn't work, we want to know — and we usually answer email within one business day.
The fastest way to reach support is email. Please include your macOS version, your Solo Note version (in Solo Note → About), and a short description of what went wrong.
Vicras · 1209 N Orange St., Wilmington, DE 19801, USA
Solo Note stores sensitive data, so security reports are triaged with priority. Please do not open public GitHub issues for suspected vulnerabilities. Instead, email security@vicras.io with:
.solonote import, or via another vector.We acknowledge security reports within seven days and aim to ship a fix within thirty days for high-severity issues.
No. Solo Note is intentionally single-device. You can move
a vault between Macs by using the encrypted
.solonote export and import flow, which is
explicit and password-gated. We do not operate sync
infrastructure, and the App's sandbox entitlements deny
network access entirely.
Your password is the only thing standing between an attacker and your data — including us. We cannot recover it, reset it, or read your notes for you. If you forget it, the vault stays encrypted forever. Please use a password manager.
Inside a single encrypted SQLite file at
~/Library/Application Support/solo-note/. The
folder is excluded from Spotlight indexing and Time
Machine backups by default. The Mac App Store sandbox
places this under the container ~/Library/Containers/io.vicras.solo-note/.
Use File → Export to .solonote… (or the “Backup Now to Folder…” command in the command palette) to write an encrypted, password-protected archive to a destination of your choosing. We recommend storing backups on a separate volume or external drive.
Markdown, Obsidian, and Evernote import are tracked
features and not yet shipped. Today, Solo Note imports
only its own .solonote format, by design.
Solo Note is macOS-only by design today. The crypto and storage layer is built around macOS APIs (Keychain access controls, NSWindow sharing-type guarantees, hardened runtime). A future iOS / iPadOS port would be a separate project with its own threat model.
No. No analytics, no crash reporters, no “phone home,” no opt-in metrics. See the Privacy Policy for details.
macOS 14 Sonoma and later, on both Apple silicon and Intel Macs. The shipping build is a notarized universal binary.
Email support@vicras.io with reproduction steps. If you'd like a more public track, file an issue on the public GitHub mirror — but please redact anything sensitive first.
Drag Solo Note from Applications to the Trash. To
also remove your local data, delete
~/Library/Containers/io.vicras.solo-note/.
Once that folder is gone, your notes are unrecoverable.